TACKLE SHOP

RETURNS

Full refunds

Our returns policy is 30 days for a full refund or an exchange. If more than 30 days have passed since you received your purchase, we can’t offer you a full refund or exchange.

A receipt or proof of purchase is required.

To be eligible for a full refund within 3o days of receipt, your item must be unused and in the same condition that you received it. It must also be in its original packaging.

Partial Refunds

In certain situations a partial refund might be granted:

• If an item is not in its original packaging, is missing parts or damaged for reasons that are not due to our error.
• If an item is returned after 30 days have elapsed since it was delivered.

In such cases, please contact Kevin prior to mailing your return.

Exchanges

We only replace items if they are defective or damaged and the exchange is ‘like for like’. If you have received a faulty item, please contact Kevin.

Sales items

Only regular-priced items may be refunded. Sale items cannot be refunded.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and we will notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Late or missing refunds

If you haven’t received a refund when expected, please check with your bank or credit card company as there is often some processing time before a refund is posted.

If you’ve done that and you still have not received your refund, please email us

Need help?

If you need help, don’t hesitate to email Kevin.